Clicks delists TRESemme
Clicks CEO, Vikesh Ramsunder said they will be removing TRESemme products with immediate effect.
Ramsunder said they will expand the range of local hair-care products and work with government to develop a local beauty market.
Ramsunder said all employees responsible for publishing the “offensive” advertisement have been suspended. Clicks also accepted the resignation of the senior executive responsible.
“All suspended employees will go through a fair and unbiased disciplinary hearing, overseen by an independent outside chairperson,” said Ramsunder.
Ramsunder says Clicks will be engaging with all suppliers to enforce their ethical code of conduct.
“We recognise this event has had a significant impact on our people and our customers and we have taken a decision to close our stores for a day on Wednesday,” said Ramsunder.
Ramsunder said they will use this opportunity to engage directly with all their store staff across the country for counselling and support.
Ramsunder said they are prioritising diversity and inclusion training programme for their head office staff.
“We will be reviewing its content, extending it wider and implementing with more urgency and focus,” said Ramsunder.
Ramsunder said they are working with South African Police Service (SAPS) to ensure the safety of their staff and customers.