Ntuzuma e-Hailing cab commuters frustrated over threats by taxi rank managers
Residents of Ntuzuma E and F sections who travel via e-hailing cabs have shared their ‘horrible’ experiences during their travels.
In Ntuzuma, north of Durban, it is alleged that taxi rank managers and drivers impound e-hailing services cabs (Bolt and Uber) and threaten its drivers because they feel their jobs are at stake.
Not only does this affect e-hailing services drivers, but commuters as well.
Nokulunga Khoza, a Bolt user who resides in Ntuzuma E section shared her experience on how her ride unfolded in ‘drama’.
“I once requested a Bolt ride from kwaMashu to Ntuzuma, when we were just about to pass the Ntuzuma taxi rank and office by Engen garage, we were immediately stopped by taxi rank managers and some drivers. They demanded us to get out of the car and took the car keys from the driver,” said Khoza.
Khoza added that the men pressured the driver to hand in the money he had made while she was forced into a taxi which left her at a taxi stop.
Noxolo Mzimela, a resident in Ntuzuma E section who also uses Bolt, said it is hard to get a ride because as soon as drivers hear that you are going to the area, they cancel the ride due to fear of being bullied by the taxi drivers and managers.
“There was a time when I really needed a ride because I had bought heavy groceries at the Bridge City Shopping Centre, when my ride arrived I packed all my groceries in the boot, the driver then later asked me where I was going and when I told him he just asked me to unpack because he feared passing by the taxi rank,” said Mzimela.
Mzimela added that the driver told her he had children and still wanted to live.
Monde Sibisi, a Bolt driver said he fears taking passengers to the area because that is where their cars get impounded.
“I do not usually take Ntuzuma passengers because taxi drivers and rank managers take away our cars and demand a fine which is between R2, 000- R5, 000, it is a real struggle and it affects our jobs,” he said
A taxi driver who asked to remain anonymous said ever since the introduction of e-hailing cabs their jobs have been threatened.
“It is also a struggle for us, because we barely get passengers which leads to us making less money- when we cash-up our bosses expect real money. So we have no choice but to fight those who are competing with us. They are trying to take our jobs. At the end of the day, we have families to feed,” he said.
Picture: Tech Times Africa